We are pleased that you have visited our website and are interested in our hotels and further service offers. Therefore, we take the protection of your privacy and your personal data, which you have made available to us, very seriously. It goes without saying that we adhere to the provisions of the German Federal Data Protection Law. Below you will find information about the type of data we collect, if needed, and how we treat such information.

What personal data is collected and processed?
You can visit our websites without any necessity for us to get any personal data from you. We only learn the name of your internet service provider, the website from which you reached us, the technical version of your browser and operating system and the individual pages that you looked at while you were visiting us. Therefore, it is not possible to compile personal profiles. Personal data is only collected and processed if you take advantage of certain services.

For what purpose do we collect and process personal data?
As we are constantly at pains to improve the services we provide to our customers in an ongoing process, e.g. through individualisation, the above-mentioned general data are subjected to anonymous statistical analysis. If you take advantage of services, as a rule we only collect the data that we require in order to provide such services. To the extent that we request additional data, that data consists of voluntary information (input fields that are not marked as mandatory, i.e. optional). Processing of personal data is implemented exclusively for the purpose of fulfilling the requested service and to safeguard our own legitimate business interests.

Is personal data passed on to third parties?
We will not disclose your personal data to other companies or institutions, nor will we sell such data or market it in any other way, unless we have your explicit declaration of consent. This does not apply if we are obligated to disclose and transmit the data by law or by order of a court of law.

Utilisation of cookies
As a matter of principle, we ask for your consent before utilising a cookie. If you reject such utilisation, neither cookies nor any other techniques that may serve to trace the personal internet accessing behaviour of users will be employed.

Security
We have implemented technical and organisational measures in order to protect the personal data that you have made available to us from loss, destruction, manipulation and unauthorised access. All of our employees and any third parties that are involved in data processing have been obligated to adhere to the Federal Data Protection Law and to treat personal data as private and confidential. If you have any questions about issues relating to data protection, please contact the data protection officer of DERTOUR, e-mail: datenschutz@dertour.de.